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Release Notes for 3Com Asterisk Appliance Release 1.4.0.14.3 Page 11
6 Click the Options tab and then click the Advanced button, which reveals the File Editor tab
on the toolbar column.
7 Click the File Editor tab, click the Config Files drop-down menu, and then select
extensions.conf.
8 Scroll through the extensions.conf file until you reach the incoming calling rule context (for
example, DID_trunk_3). This is an example of what you might see:
include=default
exten=_+X.,1,Goto(default|5500|1)
exten=s,1,ExecIf($[ "${CALLERID(num)}"="" ],SetCallerPres,unavailable)
exten=s,2,ExecIf($[ "${CALLERID(num)}"="" ],Set,CALLERID(all)=unknown <0000000>)
exten=s,3,Goto(default|5500|1)
exten=15551231010,1,Goto(default|1010|1)
exten=+15551231010,1,Goto(${EXTEN:1}|1)
9 Manually modify the incoming calling rules, which you created in the previous steps.
Guideline: In the event that you need to delete an incoming call rule:
1 Delete the contents of the incoming calling rules context (for example, DID_trunk_3) from the
3Com AsteriskGUI file editor.
Note: Do not delete the context header (for example, DID_trunk_X).
2 From the Home tab, click Save Configuration.
3 In the file editor, verify that the lines under the context header (for example, DID_trunk_X)
have indeed been deleted from the extensions.conf file. If necessary, delete any remaining
lines; remember to leave the context header intact.
4 If required, create new incoming calling rules from the 3Com AsteriskGUI and then use the
file editor to edit them.
Guideline: For 3Com Telephones -- You must modify the caller ID for an incoming
Bandwidth call to perform a successful attended transfer from a 3Com telephone.
If an external caller dials a Bandwidth-assigned telephone number, which you have mapped
to an extension using incoming calling rules or routed to the auto attendant voice menu 5500
using an unmatched incoming calling rule, the system provides an error message when you
press the Transfer button to complete the transfer.
To modify the caller ID for the incoming call, follow these steps.
Note: It is assumed that your environment uses the 3Com Asterisk default configuration. As
an example for these steps, assume that Bandwidth has provided you with a DID range of
5551231000 – 5551231199.
1 Follow
Step 1 through Step 8 from the first guideline.
2 Make these modifications (see the example below) so that:
Incoming calls with a DID that is not in the range 5551231000 -1199 first match on line 2,
where 9 replaces the plus sign (+) in the caller ID.
Then, incoming calls match on line 3 and the call is routed to extension 5500.