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Declaration of guarantee terms
Our appliances are produced with the greatest of care. However, a defect may
still occur. Our consumer services department will repair this upon request,
either during or after the guarantee period. The service life of the appliance
will not, however, be reduced as a result.
This declaration of guarantee terms is based on European Union Directive
99/44/EC and the provisions of the Civil Code. The statutory rights that the
consumer has under this legislation are not affected by this declaration of
guarantee terms.
This declaration does not affect the vendor's statutory warranty to the end
user. The appliance is guaranteed within the context of and in adherence with
the following terms:
1. In accordance with provisions laid down in paragraphs 2 to 15, we will reme-
dy free of charge any defect that occurs within 24 months from the date the
appliance is delivered to the first end user. These guarantee terms do not apply
in the event of use for professional or equivalent purposes.
2. Performing the guarantee means that the appliance is returned to the condi-
tion it was in before the defect occurred. Defective parts are replaced or
repaired. Parts replaced free of charge become our property.
3. So as to avoid more severe damage, the defect must be brought to our atten-
tion immediately.
4. Applying the guarantee is subject to the consumer providing proof of purchase
showing the purchase and/or delivery date.
5. The guarantee will not apply if damage caused to delicate parts, such as glass
(vitreous ceramic), synthetic materials and rubber, is the result of inappropri-
ate use.
6. The guarantee cannot be called on for minor faults that do not affect the value
or the overall reliability of the appliance.
7. The statutory warranty does not apply when defects are caused by:
a chemical or electrochemical reaction caused by water,
abnormal environmental conditions in general,
unsuitable operating conditions,
contact with harsh substances.
8. The guarantee does not apply to defects due to transport which have occurred
outside of our responsibility. Nor will the guarantee cover those caused by inad-
equate installation or assembly, lack of maintenance or failure to respect the
assembly instructions or directions for use.
9. Defects that result from repairs or measures carried out by people who are not
qualified or expert or defects that result from the addition of non-original
accessories or spare parts are not covered by the guarantee.