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10. Appliances that are easy to transport may be delivered or sent to the consumer
services department. Home repairs are only anticipated for bulky appliances or
built-in appliances.
11. If the appliances are built-in, built-under, fixed or suspended in such a way that
removing and replacing them in the place where they are fitted takes more than
half an hour, the costs that result therefrom will be charged for. Connected
damage caused by these removal and replacement operations will be the
responsibility of the user.
12. If, during the guarantee period, repairing the same defect repeatedly is not
conclusive, or if the repair costs are considered disproportionate, in agreement
with the consumer, the defective appliance may be replaced with another
appliance of the same value.
In this event, we reserve the right to ask for a financial contribution calculated
according to the length of time it has been used.
13. A repair under guarantee does not mean that the normal guarantee period
will be extended nor that a new guarantee period begins.
14. We give a twelve month guarantee for repairs, limited to the same defect.
15. Except in the event where liability is legally imposed, this declaration of guar-
antee terms excludes any compensation for damage outside the appliance for
which the consumer wishes to assert his rights. In the event of legally admitted
liability, compensation will not exceed the purchase price paid for the appliance.
These guarantee terms are only valid for appliances purchased and used in
Belgium. For exported appliances, the user must first make sure that they sat-
isfy the technical conditions (e.g.: voltage, frequency, installation instructions,
type of gas, etc.) for the country concerned and that they can withstand the
local climatic and environmental conditions. For appliances purchased abroad,
the user must first ensure that they meet the qualifications required in Belgium.
Non-essential or requested adjustments are not covered by the guarantee and
are not possible in all cases.
Our consumer services department is always at your disposal, even after the
guarantee period has expired.
Address for our consumer services department:
ELECTROLUX HOME PRODUCTS BELGIUM
Bergensesteenweg, 719 - 1502 LEMBEEK
Tel. 02.3630444
B/AE/NY12-1. (07.)