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Troubleshooting tips
Save time and money! Review the charts on the following pages. You may not need to call for service.
Problem
Possible Causes
What To Do:
Dishwasher does not
start
Fuse is blown or the circuit
breaker has tripped.
Replace the fuse or reset the circuit
breaker. Remove any other appliances
sharing the same circuit with the
dishwasher.
Power supply is not turned on.
• Make sure the dishwasher is turned on
and the door is closed securely.
• Make sure the power cord is properly
plugged into the wall socket.
Dishwasher door is not closed
properly.
Close the door making sure the door latch
is engaged.
Water is not pumped
from the dishwasher
Drain hose is kinked
Check the drain hose and ensure there
are no kinks.
Filter is clogged
Check the filter assembly and remove any
debris if any that may be blocking the filter.
Kitchen sink is clogged
Check the kitchen sink for adequate
drainage. If the kitchen sink is not
draining you may need to contact a local
plumber to inspect your drainage pipe.
Suds in tub
Improper detergent
Use only detergent specifically designed
and marked for use with dishwashers.
If this occurs, open the dishwasher and let
the suds evaporate.
Add approximately 1 gallon of cold water
to the tub, close the door ensuring the
latch is engaged.
Select the “PRE-WASH” program. Press
the Start / Rest button to drain out the
water. Repeat if necessary.
Spilled rinse-aid
Always wipe up rinse-aid spills
immediately.
Stained tub interior
Detergent with colorant was used.
Make sure you use detergents without
colorants.
White film on the inside
surface
Hard water minerals
Wearing rubber gloves, clean the interior
using a damp sponge with a small amount
of dishwasher detergent.
Never use any cleaners other than
dishwasher detergent to avoid the risk of
over-sudsing.
There are rust stains on
silverware / cutlery
The affected items are not
corrosion resistant
These items are not suitable for
dishwasher use.
Knocking noise in the
washing cabinet
The spray arm is knocking against
an item loaded in the rack.
Pause the wash cycle and rearrange the
items accordingly to remove any item
blocking the spray arm rotation.
Rattling noise in the
washing cabinet
Items are not loaded securely and
are vibrating against each other
Pause the wash cycle and rearrange the
items accordingly.
Knocking noise in the
water pipes
This may be caused by shaking
plumbing or loose connections at
cross-sections in the piping.
This has no influence on the dishwasher
operation. If in doubt contact a qualified
plumber.