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PROBLEMS WITH YOUR APPLIANCE?
You can solve many common appliance problems easily, saving you the cost of a possible service call.
Try the suggestions below to see if you can solve the problem before calling the servicer.
TROUBLESHOOTING GUIDE
PROBLEMS POSSIBLE CAUSES/SOLUTIONS
? Appliance does not operate.
? Unit not plugged in. Plug the unit into a 120V AC/60
Hz electrical outlet.
? The circuit breaker tripped or a blown fuse.
? Be sure that the function, temperature and timer
selectors are set.
? Only one heating element is heating up.
? Function setting selection determines which heating
element will operate.
? When toasting, make sure the oven is not set to
BROIL and other settings.
? Heating elements are not heating up.
? Heating elements will cycle and to maintain
proper heat. Make sure function selector is positioned
to the desired cooking setting.
? Overcooked/undercooked Foods ? Incorrect temperature setting. You may have to adjust
the temperature to desired position.
? Racks placement. Racks may need to be adjusted to
accommodate different foods.
? Burnt Smell ? Food build-up inside appliance, on heating elements
or in drip/baking pan. Refer to “Cleaning Your
Appliance”
? Oven does not operate ? Please be noted that if the operation selector is set in
the position , or , the oven cannot work.
SERVICE FOR YOUR APPLIANCE
We are proud of our customer service organization and the network of professional service technicians
that provide service on your Avanti appliances. With the purchase of your Avanti appliance, you can be
confident that if you ever need additional information or assistance, the Avanti Products Customer
Service team will be here for you. Just call us toll-free.
AVANTI PRODUCTS CUSTOMER SERVICES
Product Information
800-323-5029
Whatever your questions are about our products,
help is available.
Part Orders
800-220-5570
You may order parts and accessories that will be
delivered directly to your home by personal
check, money order, Master Card, or Visa.
In-Home Repair Service
800-220-5570
An Avanti Products authorized service center will
provide expert repair service, scheduled at a time
that is convenient for you. Our trained servicers
know your appliance inside and out.