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TROUBLESHOOTING
TROUBLESHOOTING
PROBLEM POSSIBLE CAUSE WHAT TO DO
Grinder does
not start after
pressing the
START | CANCEL
button
• Grinder not plugged in. • Plug power cord into
power outlet.
• Grinder is overheated.
Thermal Safety Shut Off
has been activated.
•
Remove power plug from power
outlet. Leave for 20 minutes to
cool down before using again.
• Bean Hopper not
attached correctly. ‘LOCK
BEAN HOPPER’ will be
displayed on LCD screen.
• Lock Bean Hopper into position.
Motor starts but
no ground coffee
coming from
Grind Outlet
• Incorrect button pressed • Press START | CANCEL
button or PORTAFILTER
ACTIVATION SWITCH to
commence grinding.
• No coffee beans in Bean
Hopper.
• Fill Bean Hopper with fresh
coffee beans.
• Grinder/Bean Hopper
is blocked.
• Remove Bean Hopper. Inspect
Bean Hopper, Upper and
Lower Burr and Grind Outlet
for blockage. Replace parts
and try again.
Motor starts but
operates with a
loud ‘racket’ noise
• Grinder is blocked
with foreign item or
chute is blocked.
• Remove Bean Hopper. Inspect
Bean Hopper, and Upper and
Lower Burrs. Remove any
foreign body.
• Clean burr heads and Grind
Outlet (refer to Care &
Cleaning instructions on
Page 19).
• Moisture clogging
grinder.
• Leave burrs to dry thoroughly
before re-assembling. It is
possible to use a hair dryer
to blow air into grinder inlet
(Lower Burr) to dry.
Grinder suddenly
stops
• Grinder is overheated.
Thermal Safety Shut Off
has been activated.
• Remove power plug from
power outlet. Leave for 20
minutes to cool down before
using again.
Unable to lock
Bean Hopper into
position
• Coffee beans obstructing
Bean Hopper locking
device.
• Remove Bean Hopper. Clear
coffee beans from top of burrs.
Re-lock Bean Hopper into
position and try again.
BCG800XL_IB_A10.indd 22-23 25/06/10 2:04 PM