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PAGE HEADER.....TROUBLESHOOTING
PROBLEM SOLUTION
Blades don’t turn when
processing.
• May be too much food in bowl; reduce quantity.
• Pieces of food, such as meat are too large, reduce size.
Unable to lock lid
into place.
• Spindle may be out of position. Remove lid, straighten
spindle as vertical as possible and reposition lid.
• Food may be stuck underneath the quad blade
preventing the lid from being locked into place. Food
such as nuts can be loaded through the feed chute.
Gear box in lid jumps out
of lid when processing.
• Replace gear box and ensure that the control grip is
held vertically and firmly.
Masher leg won’t attach
onto masher drive.
• Ensure mashing leg and gear box arrow graphics are
vertically aligned. Twist masher leg anticlockwise to
lock for use.
Blades won’t remove
from potato masher.
• Potato masher should still be assembled to the gear box
assembly and to the unplugged motor body.
Rotated clockwise.
Grating disc slows down
when grating.
• Grating has exceeded Max level. Empty bowl and
continue to grate.
• Too much force is being used when grating. Reduce
force when pushing.
Processing bowl does not
sit flat onto storage base.
• Ensure adjustable slicing disc is set to ‘Storage Position’
Motor sounds like
it is not coping with
processing load.
• Speed may not be correct. Refer to processing guide for
correct speeds.