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TROUBLESHOOTING
TROUBLESHOOTING
PROBLEM POSSIBLE CAUSES WHAT TO DO
Filtered water not cold
enough
• Water chiller positioned
in direct sunlight
Move water chiller away
from direct sunlight.
• High ambient
conditions (30˚C +)
In warmer conditions,
the time to chill will
take longer.
• Water Chiller too close
to wall
Position water chiller
min 10cm clearance away
from walls.
• Water Chiller has not
been switched ON long
enough.
Wait approximately
75 minutes after filling
with tap water.
After filling-up 1 litre
water bottle, water is not
cold anymore
• Chilling tank capacity
is approximately 1 litre.
It takes approximately
75 minutes to chill
1 litre water from
room temperature.
Wait approximately
75 minutes after
dispensing large
amount of chilled water.
Fan too noisy/does not
switch off
• High ambient
conditions (30˚C +)
In warmer conditions,
the time to chill will
take longer.
• Unit is running in
high power mode
How do I know the water
has chilled?
The LED light will switch
from WHITE to BLUE.
LED not switching from
WHITE to BLUE
• Initial water
temperature in chill
tank is too high
Move water chiller away
from direct sunlight.
• High ambient
conditions (30˚C +)
In warmer conditions,
the time to chill will
take longer.
• Water Chiller too close
to wall
Position water chiller
min 10cm clearance away
from walls.
• Water Chiller has not
been switched ON
long enough
Wait approximately
75 minutes after filling
with tap water.