Page 28 B101278-2-1008
Although the manufacturer has attempted to ensure that your grill will operate properly and satisfactorily, some-
times problems do arise. The following troubleshooting guide lists several possible problems and their probable
cause and solution.
Problem Cause Solution
Burner will not light. Gas injector not inserted in venturi tube. Realign/engage gas injector with the venturi
tube.
Clogged gas injector.
Remove gas injector from gas control assembly
and clean.
Obstruction in gas line. For propane models, ensure gas valve on cylin-
der is OFF. Remove flexible hose and blow out
any debris.
Spider webs in venturi tubes. Clean venturi tubes. See Maintenance Section.
Misalignment of collector box and burner. Position electrode properly. Clean collector box.
Out of gas. Refill LP gas cylinder. If natural model, turn on
gas at source.
Dead battery. Replace with AA Alkaline battery.
Inadequate grill temperature. Poor combustion. Adjust air shutter.
Misalignment of venturi tube and gas
injector.
Realign/engage gas injector with the venturi
tube.
Inadequate gas pressure. Contact gas supplier for assistance.
Incorrect orifice/valve setting.
Refer to gas conversion instructions in this
manual.
Flames off the burner.
Cold grill. Preheat grill at least 5 minutes on HI with the
grill lid open.
Misalignment of burner tube and gas injec-
tor.
Realign/engage gas injector with the burner tube.
Poor combustion. Adjust air shutter.
Extreme wind. Turn or shield grill.
Yellow flames.
Air shutter improperly set. Open air shutter.
Spider webs in venturi tubes. Clean venturi tubes. See Maintenance Section.
Seasoning salts on burner. Clean by washing burner with mild detergent.
Oil film on burner. Allow burner to operate on HI for 10-15 minutes.
Low heat with knob in "High"
position.
Check for proper gas supply and pressure.
Pre-heat grill for a full 15 minutes.
If using L.P. gas, check for empty tank.
Check for kinks in supply line.
If only one burner appears low, clean burner,
clearing ports of any obstructions.
Infrared back burner won't light. Check the burner inlet for obstructions.
Grill may be in a dusty area. Move to a less
dusty area if possible.
TROUBLESHOOTING