Filter
Top Products
12.6 User Statistics
Turn the Program Dial to position 9. The display will read COUNTER / COFFEES
and it will show you how many coffee brewing cycles the machine has per-
formed in the lower right hand corner. When pushing the P button additional
information can be retrieved:
• COUNTER / DECALCIFYING • COUNTER / T CLEANING (tablet cleaning)
• COUNTER / HOT WATER • COUNTER / STEAM • COUNTER / FILTER
13. Troubleshooting
A. No coffee comes out of the coffee spout.
• Beans in bean container are not feeding properly into the grinder: Stir beans
(see chapter 7.2a.).
• You used ground coffee in the coffee funnel. The coffee was ground too fine:
Use coarser ground coffee.
• No water is transported through the system: If the Claris filter is installed, it
might block the free flow of water. Please proceed as described in chapter
11.1, f. This will free up the Claris filter. Also, remove water container and
check if the connecting valve is free of any dirt or coffee.
• The internal brewing chamber is clogged: Turn the machine off. Wait for a
minute and turn it on again. When the initialization noise stops, place a cup
underneath the coffee spouts and turn the Program Dial to position 4. Push
the P button to run a rinse cycle. If no water comes out of the coffee spouts,
try one or two more times. When water comes out of the coffee spout, the
brewing chamber is de-clogged.
B. The display shows FILL WATER TANK but there is enough water in the tank.
• The low water flotation device (Fig. 4, call out 4) is missing. Normally there is
a small plastic cover over the flotation device. This plastic cover is missing
and the flotation device is probably somewhere in the water container. If you
can find the pieces, insert the flotation device back into the small compart-
ment and attach the small plastic cover.
• If you cannot find the pieces please call customer service. We will send them
to you free of charge!
C. Machine does not produce coffee when using ground coffee in funnel.
• Use more coffee and try again (if you use less than one scoop of coffee, the
automatic tamper in the brewing chamber cannot detect the coffee and will
interrupt the brewing cycle).
D. Coffee comes out too slowly through the coffee spout.
• Set the grinder to grind the beans more coarsely (see chapter 10.1).
• When using ground coffee, have it ground coarser or use less.
E. The grinder makes an extremely loud noise.
• A stone blocks the grinding burrs: Turn the machine off and unplug it. Empty
the bean container (scoop out beans or use a hand-held vacuum cleaner).
Try to remove the stone (if visible) with a pointed tool.
• Do not fill any more beans into the bean container. Plug in the machine and
turn it on. Push the BUTTON as if you want to make coffee. If the noise con-
tinues, please call customer service.
F. The removable tray does not come out.
• The internal coffee disposal mechanism did not retract properly: Turn the
machine off and wait a few minutes. Turn the machine on again and wait
until it stops making noise. Now try to pull out the tray. If it does not work,
20