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BEFORE YOU CALL
Visit our web site at
www.crosley.com.
1-800-944-9044 (United States)
1-800-668-4606 (Canada)
PROBLEM CAUSE CORRECTION
RUNNING OF REFRIGERATOR
Compressor does not run.
• Freezer control is set to "OF"
or “0”.
• Refrigerator is in defrost cycle.
• Plug at electrical outlet is
disconnected.
• House fuse blown or tripped
circuit breaker.
• Power outage.
• Set freezer control. See Temperature Controls section.
• This is normal for a fully automatic defrost refrigerator.
The defrost cycle occurs periodically, lasting about 30
minutes.
• Ensure plug is tightly pushed into outlet.
• Check/replace fuse with a 15 amp time-delay fuse.
Reset circuit breaker.
• Check house lights. Call local Electric Company.
Refrigerator runs too
much or too long.
• Room or outside weather is
hot.
• Refrigerator has recently been
disconnected for a period of
time.
• Automatic ice maker is
operating.
• Doors are opened too
frequently or too long.
• Fresh Food/freezer door may
be slightly open.
• Freezer control is set too cold
(control found in Fresh Food
section).
• Fresh Food/freezer gasket is
dirty, worn, cracked, or poorly
fitted.
• Condenser is dirty.
• It’s normal for the refrigerator to work longer under
these conditions.
• It takes 8-12 hours for the refrigerator to cool down
completely.
• Ice maker operation causes refrigerator to run slightly
more.
• Warm air entering the refrigerator causes it to run
more. Open doors less often.
• Ensure refrigerator is level. Keep food and containers
from blocking door. See PROBLEM section
OPENING/CLOSING OF DOORS/DRAWERS.
• Set Fresh Food control to warmer setting until
refrigerator temperature is satisfactory. Allow 24 hours
for temperature to stabilize.
• Clean or change gasket. Leaks in door seal will cause
refrigerator to run longer in order to maintain desired
temperatures.
• Clean condenser. See
Care & Cleaning Chart
in Care
and Cleaning section.
Compressor goes off and
on frequently.
• Thermostat keeps the
refrigerator at a constant
temperature.
• This is normal. Refrigerator goes on and off to keep
temperature constant.
TEMPERATURES ARE TOO COLD
Freezer temperature too
cold. Fresh Food
temperature is satisfactory.
• Freezer control is set too cold. • Set freezer control to a warmer setting. Allow 24 hours
for temperature to stabilize.
Fresh Food temperature
too cold. Freezer
temperature is satisfactory.
• Fresh Food control is set too
cold.
• Set fresh food control to a warmer setting. Allow 24
hours for temperature to stabilize.
Food stored in drawers
freezes.
• Fresh Food control is set too
cold.
• See solution above.
Food stored in Meat
Keeper freezes (some
models).
• Meat Keeper Temperature
Control set too cold.
• Adjust Meat Keeper Temperature Control to a lower
setting. (Meat should be stored at a temperature just
below the freezing point for maximum fresh storage
time. It is normal for ice crystals to form due to the
moisture content of meat.)
Digital temperature
displays are flashing.
• Electronic control system has
detected a performance
problem.
• Call your service representative, who can interpret any
messages or number codes flashing on the digital
displays.