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Problem Solution
Your Sparkling Beverage Maker isn’t
carbonating water
Be sure it’s in a fully upright position on a level surface.
Your cartridge may be empty. Full and empty weights are listed
on the cartridge.
Be sure your beverage bottle is lled to the water line.
CO
2
is not coming out when I press the lever.
The cylinder could be out of gas. If so you can exchange your
empty cartridge for a relled cartridge at participating retailers.
Never throw away an empty cartridge.
The needle could be clogged.
I need to clean the carbonating needle
Using a cup of plain warm water immerse the needle into the
water for a few minutes. Gently press the lever to allow a small
amount of gas to enter the cup of warm water. This should
loosen any residual syrup residue.
The unit is continuing to make a hissing noise
as if CO
2
is leaking from the machine.
Call customer service at 1-800-726-0190.
The beverage bottle won’t unscrew from the
machine.
Tilt the bottle away from the a machine to engage the pressure
relief valves.
My water is too lightly carbonated
Ideally (3) one-second buzzes should be sufcient carbonation.
When the unit buzzes while carbonating, it is signifying that you
have reached the optimal absorption of CO
2
. It is recommend-
ed to make sure your water is extra carbonated when adding
avor to carbonated water.
Water from the beverage bottle and made a
mess all over my countertop.
Make sure you only ll the water bottle to the water ll line.
Overlling the bottle can result in water getting drawn back
into the unit.
My bottle is overflowing.
Make sure you are only carbonating water.
Never add the avor syrup before carbonating.
Be sure to tilt the bottle of carbonated water at a 45 degree
angle while slowing adding in the avored syrups. All of these
things could cause your bottle to overow.
I hear gas escaping, but it’s not making the
“buzz” noise.
The water bottle might not be screwed in tight enough.
Make sure to turn until rmly seated into the carbonating unit.
My beverage bottle has passed its
expiration date.
The bottle is designed to withstand many cycles of carbonating
but since nothing lasts forever its best to ensure that the bottle
is not used indenitely. As the expiration date approaches new
bottles should be purchased to replace the current beverage
bottles
I need to refill my CO2 cartridge.
Never attempt to rell a cartridge yourself. It must be relled
by an authorized Cuisinart retailer. Please bring your empty
cartridge to a participating retailer to exchange it for a full one.
TROUBLESHOOTING