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WARRANTY
LIMITED WARRANTY
When you purchase a new DCS Professional Cooktop you automatically receive a One Year Limited Warranty
c
overing parts and labor for the entire product, a Five Year Limited Warranty on surface burners, griddle burners
and grill burners (parts only) for servicing within the 48 mainland United States, Hawaii, Washington D.C. and
Canada. In Alaska the Limited Warranty is the same except that you must pay to ship the Product to the service
shop or the service technician’s travel to your home. Products for use in Canada must be purchased through the
Canadian distribution channel to ensure regulatory compliance.
FISHER & PAYKEL UNDERTAKES TO:
Repair without cost to the owner either for material or labor any part of the Product, the serial number of which
appears on the Product, which is found to be defective. In Alaska, you must pay to ship the Product to the
service shop or for the service technician’s travel to your home.
If we are unable to repair a defective part of the Product after a reasonable number of attempts, at our option
we may replace the part or the Product, or we may provide you a full refund of the purchase price of the Product
(not including installation or other charges).
This warranty extends to the original purchaser and any succeeding owner of the Product for products
purchased for ordinary single-family home use. All service under this Limited Warranty shall be provided by
Fisher & Paykel or its Authorized DCS Service Agent during normal business hours.
HOW LONG DOES THIS LIMITED WARRANTY LAST?
Our liability under this Limited Warranty for the entire product expires One Year from the date of purchase of
the Product by the first consumer. Our liability under this Limited Warranty for surface burners, griddle burners,
and grill burner (parts only) expires Five Years from the date of the purchase of the Product by the first
customer.
Our liability under any implied warranties, including the implied warranty of merchantability (an unwritten
warranty that the Product is fit for ordinary use) also expires One Year (or such longer period as required by
applicable law) from the date of purchase of the Product by the first consumer. Some states do not allow
limitations on how long an implied warranty lasts, so this limit on implied warranties may not apply to you.
THIS WARRANTY DOES NOT COVER:
A. Service calls that are not related to any defect in the Product. The cost of a service call will be charged if the
problem is not found to be a defect of the Product. For example:
1. Correct faulty installation of the Product.
2. Instruct you how to use the Product.
3.
Replace house fuses, reset circuit breakers, correct house wiring or plumbing, or replace light bulbs.
4. Correct fault(s) caused by the user.
5. Change the set-up of the Product.
6. Unauthorized modifications of the Product.
7.
Noise or vibration that is considered normal, for example, drain/fan sounds, regeneration noises or user
warning beeps.
8. Correcting damage caused by pests, for example, rats, cockroaches etc.