Filter
Top Products
44
US
CA
Troubleshooting
Problem Possible causes What to do
Oven
The oven door won’t
open.
The door is locked because a
CLEAN cycle is underway or
the oven has not yet cooled to
a cooking temperature after a
CLEAN cycle.
See section ‘Using the CLEAN
cycle’ in ‘Care and cleaning’ for
information.
The halo around the
oven temperature
knob alternates
between orange and
red during use.
The oven needs to heat
periodically (orange) to maintain
the set temperature during use.
This is normal.
The convection fan
does not come on in a
CONVECTION mode.
Technical fault. Contact your Authorized Service
Center or Customer Care.
Uneven baking. Oven not properly preheated.
Unsuitable or incorrectly arranged
bakeware.
Wait until the halo around the
temperature knob has changed
from orange to red before
putting food in.
See ‘Oven cooking guidelines’
for advice.
Cooktop burners
None of the burners,
grill, or griddle will
light.
No power supply.
No gas.
Check that there is no power
outage in your area and that
the power supply to the range
is switched on at the circuit
breaker panel.
Check that the gas supply to the
house is working. You should
hear the gas when you turn
a burner on. If you are using
bottled gas, check that it is not
empty.