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Warranty
This certificate is issued by DEFY APPLIANCES LIMITED manufacturers of Defy and
Ocean products, hereinafter the Company, to the original purchaser only, of the
appliance described on the certificate and shall constitute the only warranty given in
respect of this appliance.
The Company warrants to the original purchaser that for a period of TWO YEARS from
date of purchase the appliance is free from defect under normal domestic use, both in
workmanship and material, subject to the following conditions.
1. Repair or replacement of any part of this appliance, found by the Company to be
defective, shall be at the election of the Company. The Company reserves the right to
effect such service through any of its Service Divisions or Authorised Service Dealers.
The cost of such service shall be borne by the Company in full, provided that the
appliance is located no further than 50 km from a Company Service Centre or an
Authorised Service Dealer. Where the appliance is located beyond the 50 km radius,
the purchaser shall be liable for the standard travelling charges, as determined by the
Company.
CARRY IN SERVICE Microwave ovens, Compact cookers and small appliances are
repaired in our service centres and are not collected from the customers home. Faulty
units should be delivered to the purchasing dealer or to the nearest Company Service
Centre for warranty repairs.
2. Rusted or corroded solid plates, vitreous enamelware, fuses and lamps are
specifically excluded from these warranties. It is an express condition of these
warranties that the purchaser takes due care and attention in the use and
maintenance of the appliance. Abuse, misuse in conflict with operating instructions,
connection to incorrect voltages and subjection to commercial use shall release the
Company from its obligations.
3. This warranty shall become void and cease to operate if the appliance is dismantled
by, or any repairs to the appliance are effected by any persons not duly authorised by
the Company, or if substitute parts not approved by the Company are used in the
appliance, or if the serial number of the appliance is removed.
4. The Company shall not be responsible for damages resulting from fire, flood, civil
disturbances or any Act of God. The Company shall not, in terms of these warranties
be responsible nor held liable for any consequential loss or damage of any kind
caused by or due to the failure or malfunction of the appliance.
5. The Company shall not be responsible for transportation or other costs other than
those incurred within the provisions of Point 1 of this Certificate.
6. These warranties shall not apply to the appliance if it is purchased or used beyond the
borders of the Republic of South Africa, Namibia, Botswana, Swaziland and Lesotho.
7. Where service is requested under warranty and no fault or defect can be found by the
Company, all costs incurred will be for the purchaser's account.
8. This Certificate as well as your invoice will serve as proof of purchase. For the
purpose of warranty, it will be essential to produce this Certificate and invoice. Failure
to do so, will render the purchaser liable for service costs.
KEEP THIS CERTIFICATE AND SALES INVOICE AS PROOF OF PURCHASE
FOR WARRANTY PURPOSES.