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QUESTIONS AND ANSWERS
OPERATION
Q. What is wrong when the oven light will not glow during cooking or when the oven door is
open?
A. There may be several reasons why the oven light will not glow. Perhaps:
The door is not closed & locked. Push the door firmly to be sure that the door is locked properly.
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The light bulb has burned out.
Q. Why does steam come out of the vent grill?
A. Steam is normally produced during cooking. The microwave oven has been designed to vent this
steam out the left side vent.
Q. Will the microwave oven be damaged if it operates empty?
A. Yes. Never operate the oven empty.
Q. Does microwave energy pass through the viewing screen in the door?
A. No. The metal screen bounces back the energy to the oven cavity. The holes (or ports) are made to
allow light to pass through. They do not let microwave energy pass through.
Q. Why does the "beep" tone sound when a "pad" on the control panel is touched?
A. The "beep" tone sounds to assure that the setting is being properly entered.
Q. Can my microwave oven be damaged if food is cooked for too long a period of time?
A. Like any other cooking appliance, it is possible to destroy food by overcooking, which may result in
smoke and even possible fire damage to the inside of the oven. It is always best to stay with the oven
while it is cooking. See the "Safety Instructions" on pages 4 and 5.
Q. Why does the hood fan start when I have not pushed the Fan Control Button?
A. The hood fan starts automatically to prevent the oven from overheating.
Q. When the oven is plugged into a wall outlet for the first time, it may not work properly. What is
wrong?
A. Only when the oven is plugged in for the first time or when power starts again after a power outage,
the microcomputer in the oven may become scrambled and not work as it was programmed to work.
Unplug the oven from the 120V household outlet and then plug it back in. The microcomputer will
reset and work properly afterward.
Q. Why do I see light reflection around the outer case?
A. This light is from the oven light located outside the cavity.
Q. How can I be sure the oven is turned off when the hood fan is running?
A. The hood fan may be louder than the oven. If you are not sure the oven is off, turn off the hood fan
and check to see if the oven is operating. The oven is designed to turn off automatically when you
open the door.
If, for some reason, you are still not satisfied, have your oven checked.
FOODS
Q. What is wrong when baked foods have a hard, dry, brown spot?
A. A hard, dry, brown spot shows overcooking. Shorten the cooking or reheating time.
Q. Why do eggs sometimes pop?
A. When baking, frying or poaching eggs, the yolk may pop due to steam build-up inside the yolk
membrane. To prevent this build-up, simply pierce the yolk with a toothpick before cooking it.