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Something Not Working?
If the hob is not working correctly, please carry out the following checks before contacting your local
AEG Service Force Centre.
SYMPTOM
The plate does not heat up.
The plate is not giving satisfactory results
SOLUTION
Check that the unit is plugged in and the
electrical supply is switched on
Check that the RCCB has not tripped (if
fitted)
Check the mains fuse has not failed
Check the correct control knob has been
turned.
Check the plate is clean and dry
Check the cooking pan is the correct size
for the plate.
Check the cooking pan has a flat bottom
Check the setting is correct for the type of
cooking.
If after all these checks, your hob still does not operate correctly, contact your local AEG Service
Force Centre.
Please note that it will be necessary to provide proof of purchase for any in-guarantee
service calls.
In-guarantee customers should ensure that the above checks have been made as the
engineer will make a charge if the fault is not a mechanical or electrical breakdown.