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17Troubleshooting
Before You Call for Service
If the unit appears to be malfunctioning,
read through this manual first. If the problem
persists, check the Troubleshooting Guide
below. Locate the problem in the guide and
refer to the cause and its remedy before calling
for service. The problem may be something
very simple that can be solved without a
service call. Consulting or contracting a
qualified service technician may be necessary.
If Service is Required
Contact the dealer where you purchased
the unit if service is required. State the
model and serial number and explain the
problem. The model and serial number
plate is located on the ceiling of your unit.
If you do not know the name of the selling dealer
or a local service company, you can check
online at www.electroluxappliances.com or
call 1-877-435-3287.
Problem Possible Cause Remedy
Unit not cold
enough.
Adjust
temperatures
(see “Adjusting
the Temperature”
in the “Start-Up
and Temperature
Control” section).
• Control set too warm.
• Light staying on.
• Airflow to front grille
blocked.
• Door gasket not
sealing properly.
• Adjust temperature colder. Allow 24
hours for temperature to stabilize.
• Turn off manual light control.
See “Operation” section.
• Airflow must not be
obstructed to front grille. See
“Installation” section.
• Adjust door gasket.
Unit too cold.
Contents of unit
too cold/frozen.
Adjust temperatures
(see “Adjusting
the Temperature”
in the “Start-Up
and Temperature
Control” section).
• Control set too cold. • Adjust temperature warmer.
Allow 24 hours for temperature
to stabilize.
No interior light. • Failed LED assembly. • Contact a qualified Electrolux
Service Technician.
Light will not go
out when door is
closed.
• Manual light control
is ON.
• Door switch not
making contact.
• Turn off manual light control.
See “Operation” section.
• Check for proper door
alignment.
Alarm(s) will not
shut off.
• Door is ajar.
• Power has failed.
• Internal temperature is
too high.
• Press “Power” key to
acknowledge alarm.
• Ensure door is closed firmly.
• Allow 24 hours for temperature
to stabilize.
Power is not
restored after
power failure.
• Circuit breaker has
tripped.
• Verify electrical supply. See
“Installation” section.
Door does not
close properly.
• Door hinges are
misaligned.
• Door gasket is not
sealing properly.
• Loosen hinges and re-align
door. Retighten hinges.
• Turn gasket 180°.
WARNING
ELECTROCUTION HAZARD
NEVER attempt to repair or perform maintenance on the unit until the main
electrical power has been disconnected.