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37What to do if …
What to do if …
If you are unable to remedy the problem by following the above suggestions,
please contact your local Service Force Centre.
1 Warning! Repairs to the appliance are only to be carried out by qualified service engi-
neers. Considerable danger to the user may result from improper repairs.
3 If the appliance has been operated incorrectly, the engineer's visit will be chargeable,
even during the warranty period.
3 Advice on cookers with metal fronts:
Because of the cold surface at the front of the cooker, opening the oven door during (or
just after) baking or roasting may cause the glass to steam up.
Problem Possible cause Remedy
The oven does not heat up The oven has not been
switched on
Switch on the oven
The clock has not been set to
the current time
Set the clock to the current
time
The required settings have not
been set
Check the settings
The oven’s automatic cut-out
has been triggered.
See Automatic cut-out
The house wiring fuse (in the
fuse box) has tripped
Check fuse If the fuses trip
several times, please call a
qualified electrician
The oven lighting is not oper-
ating
The oven light bulb is faulty Replace oven bulb
The pyrolysis function is not
working (“C1“ is shown in the
time display)
Side rails/oven shelf runners
have not been removed
Remove side rails/oven shelf
runners
F2 appears in the clock display Door not properly closed or
door lock defective
Close door properly;
Turn the appliance off and on
again via the house fuse or
the safety switch in the fuse
box;
If displayed again, please con-
tact the Customer Care De-
partment
An error code not listed above
appears in the time display
Electronic error Switch the appliance off and
on again by way of the house
wiring fuse or the circuit
breaker in the fuse box.
If the display appears again,
please contact customer serv-
ice