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24 electrolux
Standard Guarantee Conditions
We, Electrolux, undertake that if within 12 months of the date of the purchase this
Electrolux appliance or any part thereof is proved to be defective by reason only of
faulty workmanship or materials, we will, at our option repair or replace the same
FREE OF CHARGE for labour, materials or carriage on condition that:
•The appliance has been correctly installed and used only on the gas and electricity
supply stated on the rating plate.
•The appliance has been used for normal domestic purposes only, and in accordance
with the manufacturer’s instructions.
•The appliance has not been serviced, maintained, repaired, taken apart or tampered
with by any person not authorised by us.
•Electrolux Service Force Centre must undertake all service work under this
guarantee.
•Any appliance or defective part replaced shall become the Company’s property.
•This guarantee is in addition to your statutory and other legal rights.
Exclusions
•Damage or calls resulting from trans-portation, improper use or neglect, the
replacement of any light bulbs or removable parts of glass or plastic.
•Costs incurred for calls to put right an appliance which is improperly installed or
calls to appliances outside the United Kingdom.
•Appliances found to be in use within a commercial environment, plus those which
are subject to rental agreements.
•Products of Electrolux manufacturer that are not marketed by Electrolux.
Service and Spare Parts
In the event of your appliance requiring service, or if you wish to purchase spare
parts, please contact your local Service Force Centre by telephoning
08445 616 616
Your telephone call will be automatically routed to the Service Force Centre co-
vering your postcode area.
For the address of your local Service Force Centre and further information about
Service Force, please visit the website at
www.serviceforce.co.uk
Before calling out an engineer, please ensure you have read the details under the
heading “Something not working”. When you contact the Service Force Centre you
will need to give the follo-wing details:
1.Your name, address and postcode.
2.Your telephone number.