Electrolux EI24WC65GS Beverage Dispenser User Manual


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16
Troubleshooting
Before You Call for Service
If the unit appears to be malfunctioning, read
through this manual first. If the problem persists,
check the Troubleshooting Guide below. Locate
the problem in the guide and refer to the cause
and its remedy before calling for service. The
problem may be something very simple that can
be solved without a service call. Consulting or
contracting a qualified service technician may be
necessary.
If Service is Required
Contact the dealer where you purchased the unit
if service is required. State the model and serial
number and explain the problem. The model and
serial number plate is located on the ceiling of your
unit.
If you do not know the name of the selling dealer
or a local service company, you can check online
at www.electroluxappliances.comor call
1-877-435-3287.
WARNING
ELECTROCUTION HAZARD
NEVERattempttorepairorperformmaintenanceontheunituntilthemainelectricalpowerhas
been disconnected.
Problem Possible Cause Remedy
Unit not cold enough.
Adjust temperatures (see “Adjusting
the Temperature” in the “Start-Up
and Temperature Control” section).
•Controlsettoowarm.
•Lightstayingon.
•Airowtofrontgrilleblocked.
•Doorgasketnotsealingproperly.
•Adjusttemperaturecolder.Allow
24 hours for temperature to
stabilize.
•Turnoffmanuallightcontrol.See
“Operation” section.
•Airowmustnotbeobstructed
to front grille. See “Installation”
section.
•Adjustdoorgasket.
Unit too cold.
Contents of unit too cold/frozen.
Adjust temperatures (see “Adjusting
the Temperature” in the “Start-Up
and Temperature Control” section).
•Controlsettoocold. •Adjusttemperaturewarmer.
Allow 24 hours for temperature to
stabilize.
No interior light. •FailedLEDassembly. •ContactaqualiedElectrolux
Service Technician.
Light will not go out when door is
closed.
•ManuallightcontrolisON.
•Doorswitchnotmakingcontact.
•Turnoffmanuallightcontrol.See
“Operation” section.
•Checkforproperdooralignment.
Alarm(s) will not shut off. •Doorisajar.
•Powerhasfailed.
•Internaltemperatureistoohigh.
(Beverage Center only)
•Press“MuteSounds”keyto
acknowledge alarm.
•Ensuredoorisclosedrmly.
•Allow24hoursfortemperature
to stabilize.
Power is not restored after power
failure.
•Circuitbreakerhastripped. •Verifyelectricalsupply.See
“Installation” section.
Door does not close properly after
reversing it.
•Doorhingesaremisaligned.
•Doorgasketisnotsealing
properly.
•Loosenhingesandre-aligndoor.
Retighten hinges.
•Turngasket180°.See“Door
Reversal” section.
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