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Solutions To Common Problems
Automatic Ice Maker
Problem Cause Correction
Ice maker is not
making any ice.
•Ice maker power switch
is Off.
•Water supply is not
connected to refrigerator.
•Householdwaterline
valve is not open.
•Freezer is not cold
enough.
•Householdwaterlineto
the refrigerator is kinked.
•Valveoncoldwaterpipe
is clogged or restricted by
foreign material. If valve is
of the self-piercing type,
it may not have created
a sufficiently sized hole
in tube for water to pass
through.
•Check to see if the water
dispenser is dispensing
water.
•Water filter is not
completely seated.
•Turn on power switch.
•Connect water supply (see Installation Instructions).
•Turn on household water line valve.
•SeeProblemsection,TemperaturesAreTooWarm.
•Unkink the water line. If it is a copper line, it should be
replacedbecauseofpossibleleaksatthekink.Acopper
line should be coiled behind the unit to avoid kinking.
•Turn off household water line valve. Remove valve. Ensure
that valve is not a self-piercing valve. Clean valve. Replace
valve if necessary.
•If not, the ice & water filter cartridge is clogged or
restricted, and must be replaced.
•Push firmly until the water filter snaps into place (you
should hear two clicks).
Ice maker is not
making enough ice.
•Ice maker is producing
less ice than you expect.
•Freezer is not cold
enough.
•Householdwaterline
valve is not completely
open.
•Check to see if water
dispenser is dispensing
slower than normal.
•Ice maker should produce approximately 4-5 pounds
oficeevery24hours.FastIceshouldproduceupto6
pounds of ice every 24 hours.
•SeeProblemsection,TemperaturesAreTooWarm.
•Turn on household water line valve.
•If it is, replace the ice & water filter cartridge.
Ice maker will not
stop making ice.
•Ice maker wire signal arm
is being held down by
some item in the freezer.
•Move item and release wire signal arm. Remove any ice
cubes frozen together over wire signal arm.
Ice maker is not
separating the ice
cubes.
•Ice cubes are not being
used frequently enough.
•Ice cubes are hollow or
smaller than normal.
•Remove and shake ice bin to separate cubes.
•The ice & water filter cartridge may be clogged. Replace
filter cartridge.
Ice has bad odor
and taste.
•Ice has picked up odor
or flavor from strong food
stored in refrigerator or
freezer.
•Ice not used frequently
enough.
•Cover foods tightly. Discard stale ice. Ice maker will
produce fresh supply.
•Discard stale ice.