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Solutions To Common Problems
Ice Dispenser
Problem Cause Correction
Dispenser will not
dispense ice.
•Water supply is not
connected.
•Householdwaterlineto
the refrigerator is kinked.
•Ice storage container is
empty.
•Freezer temperature is set
too warm.
•Householdwaterlinevalve
is not open.
•Freezer door is not closed.
•Ice dispensing arm has
been held in for more than
4-5 minutes.
•Connect water supply (see Connecting The Water Supply
section).
•Unkink the water line. If it is a copper line, it should be
replacedbecauseofpossibleleaksatthekink.Acopper
line should be coiled behind the unit to avoid kinking.
•Ensure ice maker is turned on. When the first supply of
ice is dropped into the container, the dispenser should
operate.
•Turn freezer control to a higher setting so that ice cubes
will be made. When first supply of ice is made, dispenser
should operate.
•Openhouseholdwaterlinevalve.Allowsufcienttime
for the ice to be made. When ice is made, the dispenser
should operate.
•Ensure freezer door is closed. (See Problem Section,
Opening/Closing of Doors/Drawers)
•Motor is overloaded. Motor overload protector will reset in
approximately 3 minutes. Ice can then be dispensed.
Ice dispenser is
jammed.
•Ice has melted and
frozen around auger
due to infrequent use,
temperature fluctuations,
and/or power outages.
•Ice cubes are jammed
between ice maker and
back of ice container.
•Ice cubes are frozen
together.
•Ice cubes are hollow or
smaller than normal.
•Remove ice container, thaw, and empty the contents.
Clean container, wipe dry, and replace in proper position.
When new ice is made, dispenser should operate.
•Remove ice cubes that are jamming the dispenser.
•Use the dispenser often so that cubes do not freeze
together.
•The ice & water filter cartridge could be clogged. Replace
the filter cartridge. Dispensing system operates best at 30-
100 psi water pressure. Well water pressures should fall
within this range.