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Solutions to Common Problems 33
Before you call°°o
If you experience a problem with your refrigerator or notice a product behavior or condition that you do not
understand, you can usually avoid a call to your service representative by referring to this section for an answer.
Beginning with the following table, this information includes common problems, causes, and suggested solutions.
Automatic ice/Flaker
Problem
Icemakerisnotmaking
anyice.
Icemakerisnotmaking
enoughice.
Cause
• Icemaker setting is Off.
,, Watersupply is not connectedto refrigerator.
,, Householdwater linevalveis notopen.
,, Valveon cold water pipe is cloggedor
restricted byforeign material.If valve isof
the self-piercing type, it may nothavecreated
a sufficientlysized hole intubefor waterto
passthrough.
• Checkto seeif the water dispenseris
dispensing water.
,, Waterfilter is not completelyseated.
• Icemaker is producing less icethan you
expect.
,, Householdwater linevalveisnot completely
open.
• Checkto seeif water dispenseris dispensing
slower than normal.
Correction
,, Turnon ice maker.
,, Connectwater supply (seeInstallationInstructions).
• Turnon householdwater line valve.
, Turnoff householdwater linevalve. Removevalve.
Ensurethat valveis notaself-piercing valve.Clean
valve. Replacevalve if necessary.
,, If not, the ice &waterfilter cartridge iscloggedor
restricted, andmust be replaced.
,, Pushfirmly until the waterfilter snapsinto place(you
should heart_vo(2) clicks).
• Ice makershould produce approximately 10 poundsof
iceevery24 hours.
,, Turnon householdwater linevalve.
, If it is, replacethe ice &water fitter cartridge.
Icehasbadodorand ,, Icehaspickedupodororflavorfromstrong ,, Coverfoodstightly.Discardstaleice.Icemakerwilt
taste, foodstoredinrefrigerator, producefreshsupply.
,, Icenotusedfrequentlyenough. ,, Discardstaleice,
Correction
iceDispenser
Problem
Dispenserwill not
dispense ice.
Ice dispenseris jammed.
Cause
,,Watersupply'isnot connected.
Icestorage bin is empty,
,, Householdwater linevalve is not open.
• FreshFooddoor is not closed.
• Icedispensing paddlehas beenheld in for
more thanfour to (4-5) minutes.
• Ice hasmelted andfrozen aroundaugerdue to
infrequent use,temperature fluctuations, and.i
or poweroutages.
,, Icecubesarefrozentogether.
• Icecubes aresmaller than normal.
,, Connectwater supply (seeConnectingTheWater
Supplysection).
• Ensureice makeristurned on. When the first supply
of ice is dropped intothe bin, thedispensershould
operate.
• Openhouseholdwater linevalve.Allow sufficienttime
for the ice to be made.When ice is made,the dispenser
should operate.
,, EnsureFreshFooddoor is closed. (SeeProblem
Section, Opening/Closingof Doors/Drawers)
• Motor isoverloaded. Motor overloadprotector will reset
inapproximately three(3) minutes. Ice canthen be
dispensed.
,, Removeice bin, thaw,and emptythe contents.Clean
bin,wipe dry, andreplace inproper position.When new
ice ismade, dispensershould operate.
• Usethe dispenser often sothat cubesdo notfreeze
together.
,, Theice& waterfilter cartridge could be clogged.
Replacethefilter cartridge.Dispensingsystem operates
bestat30-100 psiwater pressure.Well water pressures
shouldfall within this range.