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SOMETHING NOT WORKING
If the appliance is not working correctly, please carry out the following checks, before contacting your
local Service Centre.
IMPORTANT: If you call out an engineer to a fault listed below, or to repair a fault caused by
incorrect use or installation, a charge will be made even if the appliance is under guarantee.
Symptoms Solutions
1. No burner ignition
2. The gas ring burns unevenly
3. The oven does come on
4. Cooking results are not satisfactory
5. The oven smokes
6. The oven does not work
Check that:
• Gas supply is completely open
• The position of the gas pipe is correct
• The burner is not wet
• The burner cap and ring burner have been
replaced correctly after cleaning
Check that:
• The main jet is not blocked and the ring
burner is clean of food particles
• The burner cap and ring burner have been
replaced correctly after cleaning
Check that:
• a cooking function/temperature has been
selected;
Check that:
• the thermostat is set correctly;
• the correct cooking time is used;
Check that:
• the oven does not need cleaning;
• the meal does not overflow;
• there are no excessive fat / juice deposits on
the oven sides.
Check that:
• the appliance is not unplugged;
• there is no power break.
• the fuse has not failed.
If after these checks, the appliance still does not operate correctly, contact your local Service Force
Centre. When you contact the Service Force Centre you will need to give the following details:
1. Your name, address and post code.
2. Your telephone number
3. Clear and concise details of the fault
4. The model and serial number of the appliance (found on the rating plate*)
5. The purchase date
* The rating plates can be found on the front
and back of the cooker.
Please note that a valid purchase receipt or guarantee documentation is required for in-
guarantee service calls.