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Guarantee Conditions
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2. The guarantee covers all parts or components which fail due to faulty
workmanship or faulty materials. The guarantee does not cover appli-
ances where defects or poor performance are due to misuse, accidental
damage, neglect, faulty installation,unauthorised modification or
attempted repair, commercial use or failure to observe requirements
and recommendations set out in the instruction book.
This guarantee does not cover such parts as light bulbs, removable parts
of glass or plastic.
3. Should guarantee repairs be necessary the purchaser must inform the
nearest customer service office (manufacturer´s service or authorised
agent). AEG reserves the right to stipulate the place of the repair (i. e.
the customer´s home, place of installation or AEG workshop).
4. The guarantee or free replacement includes both labour and materials.
5. Repairs carried out under guarantee do not extend the guarantee
period for the appliance. Parts removed during guarantee repairs
become the property of AEG.
6. The purchaser´s statutory rights are not affected by this guarantee.
European Guarantee
If you should move to another country within Europe then your guarantee moves with
you to your new home subject to the following qualifications:
– The guarantee starts from the date you first purchased your product.
– The guarantee is for the same period and to the same extent for labour and parts as
exist in the new country of use for this brand or range of products.
– This guarantee relates to you and connot be transferred to another user.
– Your new home is within the European Community (EC) or European Free Trade Area.
– The product is installed and used in accordance with our instructions and is only used
domestically, i. e. a normal household.
– The product is installed taking into account regulations in your new country.
Before you move please contact your nearest Customer Care Centre, listed below, to
give them details of your new home. They will then ensure that the local Service
Organisation is aware of your move and able to look after you and your appliances.
France Senlis +33 (0) 44 62 29 29
Germany Nürnberg +49 (0) 911 323 2600
Italy Pordenone +39 (0) 1678 47053
Sweden Stockholm +46 (0) 8 738 7910
UK Slough +44 (0) 1753 219899