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What to do if ...
Correcting Malfunctions
A malfunction may be caused by only a minor fault that you can rectify
yourself using the following instructions. Do not perform any other work
on the appliance if the following information does not provide assistance in
your specific case.
Important! Repairs to refrigerators/freezers may only be performed by
competent service engineers. Improper repairs can give rise to significant
hazards for the user. If your appliance needs repairing, please contact your
specialist dealer or your local Service Force Centre.
Symptom Possible Cause Remedy
Appliance does not work.
Appliance is not switched
on.
Mains plug is not plugged
in or is loose.
Fuse has blown or is defec-
tive
Socket is defective.
Mains malfunctions are to
be corrected by an
electrician.
Switch on the appliance.
Insert mains plug.
Check fuse, replace if nec-
essary.
The food is too warm.
Temperature is not proper-
ly adjusted.
Please look in the “Initial
Start Up” section.
Door was open for an
extended period.
A large quantity of warm
food was placed in the
appliance within the last
24 hours.
The appliance is near a
heat source.
Do not leave the door open
any longer than necessary.
Turn the thermostat knob
to a colder setting tem-
porarily.
Please look in the
“Installation location” section.
Temperature is set too
cold.
Turn the thermostat knob
to a warmer setting tem-
porarily.
The compressor runs con-
tinuously.
Light bulb is defective.
Interior lighting does not
work.
Please look in the “Changing
the Light Bulb” section.
Heavy build up of frost,
possibly also on the door
seal.
Door seal is not airtight
(possibly after reversing
the door).
Carefully warm the leaking
sections of the door seal with
a hair dryer (on a cool set-
ting). At the same time shape
the warmed door seal by hand
such that it sits correctly.