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If You Need Assistance, Service Or Replacement Parts
If you need service, first see the “Before
You Call For Service” section of this book.
After checking “Before You Call For
Service,” additional help can be found by
calling our Consumer Assistance Center
telephone number.
1. If you need assistance*...
Call Whirlpool Consumer Assistance Center
telephone number. Dial free from anywhere
in the U.S.:
1-800-253-l 301
and talk with one of our trained consultants.
The consultant can instruct you in how to
obtain satisfactory operation from your
appliance or, if service is necessary,
recommend a qualified service company in
your area.
If you prefer, write to:
Mr. Donald Skinner
Director of Consumer Relations
Whirlpool Corporation
2000 M-63
Benton Harbor, Ml 49022
Please include a daytime phone number in
your correspondence.
2. If you need service*...
w
Whirlpool has a
id1 01
su nationwide network of
authorized WhirlpoolSM
SERV’CE service companies.
Whirlpool service
technicians are trained to fulfill the product
warranty and provide after-warranty service,
anywhere in the United States. To locate
the authorized Whirlpool service company
in your area, call our Consumer Assistance
Center telephone number (see Step 1) or
look in your telephone directory Yellow
Pages under:
APPLIANCES - HOUSEHOLD -
MAJOR -SERVICE & REPAIR
OR
ELECTRICAL APPLIANCES -
MAJOR. REPAIRING & PARTS
OR
WASHING MACHINES, DRYERS
& IRONERS -SERVICING
WHIRLPOOL APPLIANCES
AUTHORIZED WHIRLPOOL SERVICE
SERVICE COMPANIES
XYZ SERVICE CO
123 Maple . ..999-9999
3. If you need FSP replacement parts*...
FSP is a registered trademark of Whirlpool
Corporation for quality parts. Look for this
symbol of quality whenever you need a
replacement part for your Estate appliance.
FSP replacement parts will fit right and work
right, because they are made to the same
exacting specifications used to build every
new Estate appliance.
To locate FSP replacement parts in your
area, refer to Step 2 above or call the
Whirlpool Consumer Assistance Center
number in Step 1.
4. If you are not satisfied with how the
problem was solved*...
l
Contact the Major Appliance Consumer
Action Panel (MACAP). MACAP is a
group of independent consumer experts
that voices consumer views at the
highest levels of the major appliance
industry.
. Contact MACAP only when the dealer,
authorized servicer and Whirlpool have
failed to resolve your problem.
Major Appliance Consumer Action Panel
20 North Wacker Drive
Chicago, IL 60606
l
MACAP will in turn inform us of your
action.
l
When requesting assistance, please
provide: model number, serial number,
date of purchase, and a complete
description of the problem. This
information is needed in order to better
respond to your request.
I 1
EsTATE”DkhWa&Wwarranty
DWE15
,
LENGTH OF WARRANTY
FULL ONE-YEAR WARRANTY
From Date of Purchase
LIMITED NINE-YEAR WARRANTY
Second Through Tenth Year From
Date of Purchase
WHIRLPOOL WILL PAY FOR
FSPa replacement parts and repair labor to correct defects in materials or workmanship.
Service must be provided by an authorized WhirlpoolSMservice company.
FSP replacement of the
DURAPERM
TM tub and/or inner door should they fail to contain
water due to defective materials or workmanship.
WHIRLPOOL WILL NOT PAY FOR
A. Service calls to:
1. Correct the installation of the dishwasher.
2. Instruct you how to use the dishwasher.
3. Replace house fuses or correct house wiring or plumbing.
B.Repairs when dishwasher is used in other than normal, single-family household use.
C. Pickup and delivery. This product is designed to be repaired in the home.
D.Damage to dishwasher caused by accident, misuse, fire, flood, acts of God or use of products not approved by Whirlpool.
E. Any labor costs during limited warranties.
F. Repairs to parts or systems caused by unauthorized modifications made to the appliance.
WHIRLPOOL CORPORATION SHALL NOT BE LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES. Some states do not allow
the exclusion or limitation of incidental or consequential damages so this limitation or exclusion may not apply to you. This warranty gives you
specific legal rights, and you may also have other rights which vary from state to state.
Outside the United States, a different warranty may apply. For details, please contact your authorized Whirlpool distributor or military
exchange.
8 Registered Trademark/ TM Trademark/ SM Service Mark of Whirlpool Corporation
Part No. 3369272
0 1991 Whirlpool Corporation
Printed in U.S.A.