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16
TROUBLESHOOTING
Try the solutions suggested here first in order to avoid the
cost of an unnecessary service call.
Nothing will operate
■ Is the power supply cord unplugged?
Plug into a grounded 3 prong outlet.
■
Has a household fuse been blown or has the circuit
breaker been tripped?
Replace the fuse or reset the circuit.
Surface burners will not operate
■ Is this the first time the surface burners have been used?
Turn on any one of the surface burner knobs to release air
from the gas lines.
■
Is the control knob set correctly?
Push in knob before turning to a setting.
■ Are the burner ports clogged?
On sealed burner models, see “Sealed Surface Burners”
section.
On open burner models, see “Surface Burners” section.
Surface burner flames are uneven, yellow and/or noisy
■ Are the burner ports clogged?
On sealed burner models, see “Sealed Surface Burners”
section.
On open burner models, see “Surface Burners” section.
■ On models with caps, are the burner caps positioned
properly?
See “Sealed Surface Burners” section.
■
Is the burner damaged?
On models with caps, look for a warped cap. If cap will not
spin freely on a flat surface, painted side down, the cap is
warped. Switch cap with a different surface burner to check
for further warping. Contact a service technician or see
“Assistance or Service” section.
■
Is propane gas being used?
The appliance may have been converted improperly.
Contact a service technician or see “Assistance or Service”
section.
Surface burner makes popping noises
■
Is the burner wet?
Let it dry.
Excessive heat around cookware on cooktop
■
Is the cookware the proper size?
Use cookware about the same size as the surface cooking
area, element or surface burner. Cookware should not extend
more than 1 in. (2.5 cm) outside the cooking area.
Cooktop cooking results not what expected
■ Is the proper cookware being used?
See “Cookware” section.
■ Is the control knob set to the proper heat level?
See “Cooktop Controls” section.
■
Is the appliance level?
Level the appliance. See the Installation Instructions.
■ On coil element models, is the element inserted properly?
See “Coil Elements and Burner Bowls” section.
Oven will not operate
■ Is this the first time the oven has been used?
Turn any one of the surface burner knobs on to release air
from the gas lines.
■
Is the electronic oven control set correctly?
See “Electronic Oven Control” section.
■ On some models, is the Control Lock set?
See “Control Lock” section.
Oven burner flames are yellow or noisy
■ Is propane gas being used?
The appliance may have been converted improperly. Contact
a service technician or see “Assistance or Service” section.
Cooling fan runs during baking, broiling or cleaning
■
It is normal for the fan to automatically run while the oven is in
use to cool the electronic control.
Oven cooking results not what expected
■
Is the appliance level?
Level the appliance. See the Installation Instructions.
■
Is the proper temperature set?
Double-check the recipe in a reliable cookbook.
■
Is the proper oven temperature calibration set?
See “Oven Temperature Control” section.
■
Was the oven preheated?
See “Baking and Roasting” section.
■
Is the proper bakeware being used?
See “Bakeware” section.
■
Are the racks positioned properly?
See “Positioning Racks and Bakeware” section.
■
Is there proper air circulation around bakeware?
See “Positioning Racks and Bakeware” section.
■
Is the batter evenly distributed in the pan?
Check to make sure batter is level in the pan.
■
Is the proper length of time being used?
Adjust cooking time.
■
Has the oven door been opened while cooking?
Oven peeking releases oven heat and can result in longer
cooking times.
■
Are baked items too brown on the bottom?
Move rack to higher position in the oven.
■
Are pie crust edges browning early?
Use aluminum foil to cover the edge of the crust.