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Use & Care Manual
Models ECCB / TCCB ENGLISH
15
FCI WARRANTY for Home Appliances
Duration of warranty:
FCI grants for Canada and the U.S.A. a 24 months full warranty from the date of purchase as indicated on the
invoice to the end user. During this period FCI will pay the cost for replaced parts and labor needed to repair the
appliance.
For proof of warranty, please retain the original purchase invoice and the delivery slip.
In the U.S.A., an additional unique provision of FCI applies. This provision states if any technical failure occurs
after the two-year warranty period, beginning with the first day of month 25 until the last day of month 36 after the
purchase date, FCI will pay the customer directly an amount of $ 50.00 helping defray any service cost as result
of a technical failure. This service contribution is limited to only one claim per customer in the third year after the
date of purchase. To be eligible for this contribution, the customer must fill out the “Warranty Contribution
Coupon” completely and mail the coupon to the address given together with a copy of the original purchase
invoice and the service repair slip. The “Warranty Contribution Coupon” is included in the Users Manual within the
original packaging of the appliance.
This 3rd year warranty provision does not apply to FCI products sold in Canada.
Under the terms of this warranty, service must only be provided by an authorized FCI agent.
Coverage:
Read the Use and Care Manual before using the appliance for the first time!
This warranty applies to FCI appliances only for residential use. Our appliances are not intended for commercial
use. This warranty is only valid for the original owner and is not transferable.
During the warranty time FCI will, at its discretion, repair or exchange the product without charge for parts and
labor.
The warranty does not cover :
1. Damage to the appliance caused on purpose or by accident
2. Improper installation or wrong connection to the power supply
3. If the appliance has been modified
4. Malfunctions due to improper use or operating under professional conditions
5. Lightning, fire or flood damages
6. Acts of God
7. If any attachment or parts has been applied to the appliance other than original provided by FCI
8. Service calls for instruction on how to use the appliance
9. Calls to replace fuses or to reset circuit breakers
10. Breakage of the ceramic glass surfaces on electric cook tops
11. Cosmetic claims such as scratches on stainless steel parts are under a limited warranty only, and must be
claimed within 2 weeks after the date of purchase.
12. The warranty in the State of Alaska is limited. Transport cost to the service agency or travel cost for the
service technician to visit must be paid by the product owner.
This warranty covers only the appliance and its components. Damage of any items in direct contact or placed
near to the appliance are generally excluded from the warranty. Charges from any third parties other than FCI
authorized service agencies will not be accepted.
Should the appliance prove defective in workmanship or material, the end user shall be granted repair or
replacement only. Under no circumstances shall FCI be liable for any loss or damage, whether it be direct,
consequential, or incidental, arising out of the use or incorrect use of the appliance.
In order to obtain warranty rights, the original invoice must be provided to the service agent to verify the date
of purchase.
Some states do not allow limitations of incidental or consequential damages, therefore the above named
limitations or exclusions may not apply.
In case of technical claims and to order service support please contact first the dealer where the FCI
appliance was purchased!
FCI Home Appliances, LLC
Info@fciappliances.com
Product, User & Warranty Informations: 1.800.926.2932
Service & Claim Issues: 1.800.232.4907