Filter
Top Products
Trouble shooting
Problem Possible solutions
The graphics appear to
have worn off the glass.
This is unlikely to happen. It is probable that baked on food
has obscured the graphics. We recommend using a razor
scraper for removing such spills.
There is a metal sheen
on the glass.
This could be caused by copper or aluminium bottomed
pots. Ceramic cleaner should remove this. If the cooktop is
not cleaned regularly and the stains are allowed to burn onto
the surface, they may react with the glass and no longer be
removable.
The glass is being
scratched.
The most common cause of this is rough edged cookware,
check that your pots/pans have flat smooth bases.
The element keeps
turning itself on and
off.
This is normal and is caused by :
1. The element cycling to prevent the glass from overheating.
2. The controller sometimes cycling to maintain your selected
heat setting.
The element status
indicator lights are no
longer working or are
showing the wrong
colour.
Call your Service Center. Refer to the Customer care section
for your nearest Authorised Service Centre .
US
10 11