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Problem solving - touch control models
If you find you are experiencing problems operating the cooktop, we recommend that using the
ball of your finger works better than the tip of your finger on the touch controls. A slight film of
water over the touch controls may make the buttons unresponsive.
If there has been a mains power failure or fluctuation, the cooktop may need to be reset by
turning the power at the wall off and on again.
If the power has been turned off at the wall, wait 5 seconds for the cooktop to “Beep” before
touching the touch controls. Touching the touch controls before this time may deactivate the
cooktop. If this happens you will need to reset the cooktop by turning the power at the wall off
and on again.
If the display shows or , this indicates a problem with the cooktop. Turn the power at the
wall off and on again. If the same code remains, call your Authorised Service Centre.
If there is continuous “Beeping” from your cooktop, it indicates there is water on the controls.
Wipe the water off to stop the “Beeping” and dry with a paper towel.
A blinking is caused by the controls becoming too hot and automatically turning off as a safety
measure. Check that you do not have a saucepan above the touch controls then wait until the
temperature has dropped.