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Frequently asked questions
Q
Is it possible for my cooktop to shatter?
A
This is highly unlikely. The glass is very robust and strong and goes through a vigorous testing
process before it is accepted.
Q
Does the glass scratch easily?
A
No, the glass is very tough. However check that your pots do not have jagged edges on the
bottom and do not use a heavy-duty scourer..
Q
Will the surface overheat?
A
Each element is fitted with temperature limiters that prevent overheating.
Q
What is the best way to clean my cooktop?
A
See Cleaning instructions.
Q
Why do the elements appear to turn off while cooking/heating?
A
In order to maintain the selected temperature the element may pulse on and off.
Q
Do I need special pans?
A
Flat bottom pans are recommended as they are more energy efficient and stable.
Q
How can I achieve a low setting for delicate cooking and simmering?
A
The lowest power element is the inner part of the dual element and you may want to
experiment by turning the control below the marked low setting.
Q
Can I install my cooktop above my DishDrawer® or Fisher & Paykel oven?
A
You can install conventional cooktop models above your DishDrawer® or Fisher & Paykel oven
with a standard bench height (see Installation Instructions for clearances below benchtop).
You cannot, however install the CT560 Touch control models above your DishDrawer®.