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Troubleshooting
Problem Possible cause What to do
Unclean dishes
Wash program unsuitable
for the load.
See your ‘Quick start guide’ for a suitable
wash program, or the soils were too heavily
baked on and dishes may need soaking.
Spray arm unable to rotate. Ensure no items are obstructing the spray
arm path.
Drawer overloaded/
incorrectly loaded.
Refer to the section on loading.
Filter plate/drain filter is
incorrectly inserted.
See section ‘User maintenance instructions’.
Detergent put in the
wrong compartment of the
dispenser.
Detergent must be placed in the large
compartment. See section ‘Adding detergent’
for information.
Excess food not removed
from dinnerware prior to
loading.
Scrape all food scraps off dinnerware prior to
loading.
Unsuitable detergent. Use detergents suitable for automatic
dishwashers. See section ‘Adding detergent’
for examples of suitable and unsuitable
detergents.
Not enough detergent. See section ‘Wash programs and detergent
quantities’ or follow the detergent
manufacturer’s instructions.
Spray arm holes are blocked. Clean the spray arm.
Filter plate/drain filter is
blocked.
Clean the filter plate and drain filter.
Foaming Incorrect amount of
detergent.
See section ‘Wash programs and detergent
quantities’ or follow the detergent
manufacturer’s instructions.
Too much egg in the wash
load.
Increase the amount of detergent.
Rinse aid setting too high. Decrease the rinse aid setting.
Rinse aid dispenser plug not
closed properly.
Ensure that the rinse aid dispenser plug is
closed tight, with its hand grip pointing
straight ahead. See section ‘Using rinse aid’.
Water leaking Drain hose disconnected
from waste pipe.
Reconnect the drain hose to the waste pipe.
Water inlet hose not
properly connected.
Ensure the inlet hose is connected securely.
Other leaks. Turn water and power supplies to the
dishwasher off. Call Customer Care or your
Authorised Service Centre. See your ‘Service
and warranty’ booklet for contact details.
Rinse aid dispenser plug not
closed properly.
Ensure that the rinse aid dispenser plug is
closed tight, with its hand grip pointing
straight ahead. See section ‘Using rinse aid’.