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Troubleshooting
Problem Possible Cause What to do
The wash program
seems to have
finished (the
dishwasher is idle),
but the end of
wash beeps haven’t
sounded and the
drawer cannot be
opened
The wash program is still
underway. It is in a ‘quiet’
phase that is needed for
ensuring the best wash
results.
No action required. The program will
transition into a more audible phase after the
‘quiet’ phase is over.
Water pooling on
inner rim of drawer
after a wash
This is normal condensation. If there is any water over the control buttons,
wipe dry.
Water under the
drain filter
This is normal and needs no action.
Excess water in the
drawer
Drain hose(s) bent or
kinked.
Straighten the drain hose(s).
Blocked filters. Clean the filter plate/drain filter. Refer to
’User maintenance instructions’.
Water marks on the
dishes
Rinse aid depleted. Refill the rinse aid dispenser.
Rinse aid setting too low. Increase the rinse aid setting.
Dishwasher overloaded/
incorrectly loaded.
Refer to the section on loading.
Drawer interior is
stained
Some foods, like tomato
based products, may stain
the inside of the drawer.
Pre-rinse dishes before placing in the drawer.
Alternatively, using the Rinse program after
adding the dishes may minimise staining.
Dishes did not dry Incorrect loading. Ensure the dishes are not nesting together.
Dishes were left in the
drawer for several hours
after a wash.
We recommend unloading the dishes within
a few hours after a wash program has
finished, as the small amount of vapour left
after the wash may -with time- resettle on
dishes as condensation. Using rinse aid or
increasing its setting may also help reduce
this problem.
Rinse aid depleted. Refill the rinse aid dispenser.
Rinse aid setting too low. Increase the rinse aid setting.
Eco wash program used. Choose a standard wash program.
No detergent
dispensed
Detergent dispenser was
wet when loaded.
Clean the dispenser and ensure it is dry
before adding detergent.
Excessive motor
noise
The filter plate and/or spray
arm is incorrectly placed.
Refer to the ‘User maintenance instructions’
section for details on correct placement.
No water in the motor area. This usually occurs on the first use or when
the dishwasher has not been used for long
periods of time. Pour 3 cups of water into
the drawer before running a wash program.