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Problem Possible cause What to do
Unclean dishes
Wash programme
unsuitable for the load.
See section ‘Wash programmes and
detergent quantities’ for a suitable wash
programme, or the soils were too heavily
baked on and dishes may need soaking.
Spray arm(s) unable to
rotate.
Ensure no items are obstructing the spray
arm path.
DishDrawer® overloaded/
incorrectly loaded.
Refer to the section on loading.
Drain filter is incorrectly
inserted.
See section ‘User maintenance instructions’
Detergent put in the
wrong compartment of the
dispenser.
Detergent for the main wash must be placed
in the large compartment. See section
‘Detergent dispenser’ for information.
Excess food not removed
from dinnerware prior to
loading.
Scrape all food scraps off dinnerware prior to
loading.
Unsuitable detergent. Use recommended brands of dishwasher
detergent.
Not enough detergent. See section ‘Wash programmes and
detergent quantities’ or follow the detergent
manufacturer’s instructions.
Spray arm holes are blocked. Clean the spray arm.
Drain filter is blocked. Clean the filter plate and drain filter.
Foaming
Incorrect amount of
detergent.
See section ‘Wash programmes and
detergent quantities’ or follow the detergent
manufacturer’s instructions.
Too much egg in the wash
load.
Increase the amount of detergent.
Rinse aid setting too high. Decrease the rinse aid setting.
Water leaking Drain hose disconnected
from waste pipe.
Reconnect the drain hose to the waste pipe.
Water inlet hose not
properly connected.
Ensure the inlet hose is connected securely.
Other leaks. Turn water and power supplies to the
DishDrawer® off. Call your dealer or
Authorised Service Centre.
DishDrawer® will
not open
Childlock feature is on or
the Closed drawer option is
on, or both.
Turn the Childlock off. Hold down the
/ button until the light above the /
button disappears and/or press the /
button to open the DishDrawer®.
Power failure during
cycle
Wait until power resumes, cycle will restart in
same part of wash programme.
Troubleshooting