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Troubleshooting
Problem Possible Cause What to do
Continuous
beeping
A fault has occurred. Refer to the ‘Fault codes’ section.
Intermittent
beeping
DishDrawer® is in pause
mode.
Close the DishDrawer® and press the
button.
DishDrawer® will
not start
Power supply is not
connected.
Connect the power supply.
The drawer is not closed
properly.
Ensure the drawer is firmly closed.
Keylock or Childlock feature
is on.
Turn the Keylock or Childlock off. Hold down
the
/ button until the light above the
/ button disappears.
button not pressed.
Press the
button.
Water under the
drain filter
This is normal and needs no action.
Excess water in the
DishDrawer®
Drain hose bent or kinked. Straighten the drain hose.
Blocked filters. Clean the drain filter. Refer to the ‘User
maintenance instructions’ section.
Water marks on the
dishes
Rinse aid depleted. Refill the rinse aid dispenser.
Rinse aid setting too low. Increase the rinse aid setting.
DishDrawer® overloaded/
incorrectly loaded.
Refer to the section on loading.
DishDrawer®
interior is stained
Some foods, like tomato
based products, may
stain the inside of the
DishDrawer®.
Pre-rinse dishes before placing in the
DishDrawer®. Alternatively, using the Rinse
programme after adding the dishes may
minimise staining.
Dishes did not dry
Incorrect loading. Ensure the dishes are not nesting together.
Rinse aid depleted. Refill the rinse aid dispenser.
Rinse aid setting too low. Increase the rinse aid setting.
Eco wash programme used. Choose a standard wash programme.
No detergent
dispensed
Detergent dispenser was
wet when loaded.
Clean the dispenser and ensure the dispenser
is dry when adding detergent.
Excessive motor
noise
The spray arms are
incorrectly placed.
Refer to the ‘User maintenance instructions’
section for details on correct placement.
No water in the motor area. This usually occurs on the first use or when
the DishDrawer® has not been used for
long periods of time. Run the DishDrawer®
through a wash programme.