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Customer care
Check the things you can do yourself. Refer to your
User Guide and check:
1
your appliance is correctly installed
2
you are familiar with its normal operation
If after checking these points you still need assistance please refer to the following:
In New Zealand If you need assistance...*
Call your Fisher & Paykel retailer who is trained to provide information on your appliance, or if
we can be of any further help, please contact our Customer Care Centre,
Toll Free - 0800 FP CARE or 0800 37 2273 Fax: (09) 273 0656.
Email: customer.care@fp.co.nz Postal address: P.O.Box 58732,
Greenmount, Auckland.
If you need service...*
Fisher & Paykel has a network of independent Fisher & Paykel Authorised Service Centres
whose fully trained technicians can carry out any service necessary on your appliance. Your
dealer or our Customer Care Centre can recommend an Authorised Service Centre in your area.
In Australia If you need assistance call...*
Call the Fisher & Paykel Customer Care Centre and talk to one of our Customer Care
Consultants.
Toll Free - 1300 650 590 Fax: (07) 3826 9298
Email: customer.care@fp.com.au Postal Address: PO Box 798, Cleveland QLD 4163
If you need service...*
Fisher & Paykel Australia Pty Ltd has a network of independent Fisher & Paykel Authorised
Service Centres whose fully trained technicians can carry out any service necessary on your
appliance. Our Customer Care Centre can recommend an Authorised Service Centre in your
area.
*If you call or write, please provide: name, address, model number, serial number, date of
purchase and a description of the problem. This information is needed in order to better
respond to your request for assistance.