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Troubleshooting (Ice & Water models only)
Problem Possible causes What to do
Ice maker makes
unfamiliar sounds
or seems too loud.
Normal ice maker operation. Refer to refrigerator sounds (refer to
page 32).
Automatic ice
maker does not
work.
Ice maker has not been
switched on.
Switch on ice maker (refer to page 23).
Bin is in the wrong way or there
is no bin in place.
Place bin so scoop is on the right side.
Ice bin sits directly under ice maker on
top left side of freezer.
Water supply turned off or not
connected.
Connect water supply.
Freezer compartment not
working.
Contact Customer Care.
Water pressure too low. Check water pressure.
Water line kinked/squashed. Check water line for kinks/squashing.
Filter (if installed) clogged. Water filter may need replacing
(contact authorised plumber).
Ice cubes have
odour/taste.
Unsealed packages may be
transmitting odour/taste.
Old cubes need to be discarded.
Ensure food packaging is sealed.
Interior of freezer needs cleaning. Ice storage bin needs to be emptied
and washed.
Clean refrigerator (refer to pages 29 – 31).
Poor taste from incoming water.
Force 2 – 3 ice tray flips (refer to page 23).
If fitted, a new filter may need to
be installed (contact authorised
plumber).
Slow ice cube
freezing.
Door may have been left ajar. Close door.
Freezer compartment too warm. Turn temperature to a colder setting
(refer to page 13 for Non Ice & Water
models and page 18 for Ice & Water
models).
Warm spot on
central door seal.
You may feel a warm spot at times
on the central seal between the
two refrigerator doors.
This is perfectly normal and is part of
the normal refrigerator operation.