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Before you call for service
Solving operating problems
Problem Possible causes What to do
Drawer skin not
sitting flush with
cabinetry.
Drawer skin not fitted or
adjusted correctly.
Adjust drawer skin. Refer to Installation
instructions.
Storage
compartment too
warm or too cold.
Temperature setting not correct. Refer to Temperature adjustment section.
Frequent drawer openings. Minimize drawer openings to allow
temperature to stabilize.
Warm, humid weather. Minimize drawer openings to allow
temperature to stabilize.
Drawer not sealing or closing
properly.
Move items in compartment so drawer can
close tightly.
Check that seal is sitting flat and sealing
tightly.
Check that drawer skin is not clashing with
surrounding cabinetry.
Large amount of food recently
added.
Minimize drawer openings to allow
temperature to stabilize.
The storage mode of the
compartment has recently been
changed.
Wait for the storage mode icon on control
panel to stop flashing and recheck
temperature.
Food freezing
when set to
Fridge mode.
Temperature setting not correct. Refer to Temperature adjustment section.
Food placed directly in front of
air outlets.
Move chill sensitive foods away from the
back wall of the appliance.
Food freezing
when set to Chill
mode.
Temperature setting not correct. Refer to Temperature adjustment section.
Items with high water content
may freeze.
Select Fridge storage mode.
Ice buildup
inside freezer
compartment.
Drawer not sealing correctly. Move items in compartment so drawer can
close tightly.
Check that drawer seal (gasket) is sitting
flat and sealing tightly.
Frequent drawer openings. Minimize drawer openings.
High humidity environment. Not unusual during periods of high
humidity. Wipe out.