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Before you call for service
Solving operating problems
Problem Possible causes What to do
Small amount
of frost on the
inside, bottom
left-hand side of
the compartment.
This is normal.
Water in the
storage bins.
Condensation is formed from
the water vapor produced by
fruit and vegetables.
A small amount of condensation is
beneficial for fruit and vegetable storage.
If there is too much water, set humidity
control button to fruit
setting or store
fruit and vegetables loosely wrapped in
plastic bags.
Wipe out water with a cloth.
Odor coming
from appliance.
Initial ‘new’ smell from
manufacturing.
This is normal and will disappear once the
compartment is in operation.
Strong smelling food that has
not been covered or contained.
Cover all strong smelling and odorous
foods carefully with food wrap or place
food into sealed containers.
Wipe compartment out with a mix of
water and vanilla essence to reduce
residual odor.
Expired food. Clear out old food from compartment. If in
doubt, throw it out.
Spills. Clean up all spills as soon as they occur.
Clean compartment with a mix of warm
water and liquid dishwashing detergent.
If a spill has escaped from large bottom
tray and into the compartment, mop up
as much of the spill as you can. If odor
persists call an authorized service agent.
If problems persist, please contact your Fisher & Paykel Dealer, Customer Care Center or Authorized
Service Agent to arrange service.