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Customer Care
Before You Call for Service or Assistance…
Check the things you can do yourself. Refer to your User Guide and check:
Your appliance is correctly installed
You are familiar with its normal operation
You have read the problem solving at the back of the book
If after checking these points you still need assistance please refer to the following...
In New Zealand If You Need Assistance...*
Call your Fisher & Paykel retailer who is trained to provide information on your appliance, or if we
can be of any further help, please contact our Customer Care Centre,
Toll Free: 0800 FP CARE or 0800 37 2273
Fax: (09) 273 0656
Email: customer.care@fp.co.nz
Postal Address: P. O.Box 58732 Greenmount, Auckland
If you need service...*
Fisher & Paykel has a network of independent Fisher & Paykel AUTHORISED SERVICE CENTRES
whose fully trained technicians can carry out any service necessary on your appliance. Your
dealer or our Customer Care Centre can recommend an AUTHORISED SERVICE CENTRE in
your area.
In Australia If You Need Assistance...*
Please call our Fisher & Paykel Customer Care Centre.
Toll Free: 1300 650 590
Fax: (07) 3826 9298
Email: customer.care@fp.com.au
Postal Address: P. O. Box 798, Cleveland, QLD4163
If you need service...*
Fisher & Paykel Australia Pty Ltd has a network of independent Fisher & Paykel AUTHORISED
CUSTOMER SERVICE CENTRES whose fully trained technicians can carry out any service necessary
on your appliance. Our Customer Care Centre can recommend an AUTHORISED SERVICE CENTRE
in your area.
In United Kingdom If You Need Assistance...*
Phone: (0845) 600 1934
Email: uk_customer_care@whirlpool.com
Postal Address: Fisher & Paykel Appliances
209 Purley Way, Croyden
CR9 4RY