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Troubleshooting
Problem Possible causes What to do
Sides of cabinet
are warm.
This is normal.
Warm area on
central door seal.
This is normal.
Condensation
on outside of
refrigerator/
freezer.
Not unusual during periods of
high humidity.
Wipe dry.
Condensation
inside fresh food
compartment.
Frequent or long door openings. Minimise door openings.
Door gasket leaking. Check that gasket is sitting flat and
sealing tightly.
Not unusual during periods of
high humidity.
Wipe dry.
Ice buildup
inside freezer
compartment.
Freezer door not closing tightly. Move items in freezer so door can close
tightly.
Check and clean door gasket seal.
Door handles out
of alignment.
With time and usage, movement
may occur.
See Installation instructions – Stability
instructions (pages 12 – 13).
Tray/bin does not
slide in and out
evenly.
Packaging trapped. Check to ensure no food or packaging is
trapped behind the tray/bin.
Runners not extending fully. Holding onto sides of tray/bin, extend the
runners fully by using a firm pull – this
will reset the runner.