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PROBLEM
Freezer control and
lights are on, but
compressor is
not operating
Temperature-
controlled drawers
are too warm
Refrigerator does
not operate
Refrigerator still
won’t operate
Food temperature
is too cold
Food temperature
is too warm
Refrigerator has
an odor
POSSIBLE CAUSES
Refrigerator is in defrost mode.
Control settings are too low.
Freezer controls are set too low.
Drawer is improperly positioned.
Refrigerator is not plugged in.
Touch temperature controls are set
to “–”.
Fuse is blown, or circuit breaker
needs to be reset.
Power outage has occurred.
Refrigerator is malfunctioning.
Condenser coils are dirty.
Refrigerator or freezer controls are
set too high.
Food is too close to upper left air inlet.
Door is not closing properly.
Controls need to be adjusted.
Condenser coils are dirty.
Rear air grille is blocked.
Door has been opened frequently, or
has been opened for long periods of time.
Food has recently been added.
Odor producing foods should be
covered or wrapped.
The interior needs cleaning.
WHAT TO DO
Normal operation.
Wait 40 minutes to see if refrigerator restarts.
See page 8 to adjust controls.
See page 8 to adjust controls.
See page 13 to verify drawer positioning.
Plug in refrigerator.
See page 8 to adjust controls.
Replace any blown fuses.
Check circuit breaker and reset, if necessary.
Call local power company listing to report outage.
Unplug refrigerator and transfer food to another
refrigerator. If another refrigerator is not available,
place dry ice in freezer section to preserve food.
Warranty does not cover food loss.
Contact service for assistance.
Clean according to the chart on page 23.
See page 8 to adjust controls.
Relocate food.
Refrigerator is not level. See page 5 for details on
how to level your refrigerator.
Check gaskets for proper seal. Clean, if necessary,
according to the chart on page 23.
Check for internal obstructions that are keeping
door from closing properly (i.e. improperly closed
drawers, ice buckets, oversized or improperly stored
containers, etc.)
See page 8 to adjust controls.
Clean according to the chart on page 23.
Check the positioning of food items in refrigerator
to make sure grille is not blocked. Rear air grilles
are located under crisper drawers.
Reduce time door is open. Organize food items
efficiently to assure door is open for as short
a time as possible.
Allow time for recently added food to reach
refrigerator or freezer temperature.
Clean according to instructions on page 23.
TROUBLESHOOTING
Cont.