Filter
Top Products
43
Ice and water (RX693 / RX594 models only)
Problem Possible causes What to do
Water flow is
slower than
normal.
Water pressure is too low. Water pressure must be between 35 to 100
pounds per square inch to function properly.
A minimum pressure of 35 pounds per square
inch is recommended for refrigerators with
water filters.
Saddle valve not open
completely.
Open saddle valve completely.
Improper saddle valve was
installed.
See ‘Connecting the water supply’,
page 9. Self-piercing and 4.7 mm saddle
valves cause low water pressure and may
clog the line over time. The manufacturer is
not responsible for property damage due to
improper installation or water connection.
Copper tubing has kinks. Turn off water supply and remove kinks.
If kinks cannot be removed, replace tubing.
Water filter (if fitted)
is clogged or needs to
be changed.
Change water filter (see page 29).
Water valve not opened
completely.
Open water valve completely and check
for leaks. The minimum flow at dispenser is
approximately 285 ml in nine seconds with a
new filter in place or approximately 285 ml in
five seconds without a filter.
Dispenser water is
not cold.
Refrigerator has been
recently installed.
Allow approximately 12 hours for water in
holding tank to chill.
Water supply in holding
tank has been depleted.
Water appears
cloudy.
Air or air bubbles in water. This is normal when first using the dispenser
and will disappear with use.
Particles in water
and/or ice cubes.
Carbon dust from water
filter cartridge.
Initial water ejected through cartridge
may contain harmless carbon dust flushed
from cartridge. Will disappear after the first
few uses.
Concentrations of minerals
in water will form particles
when water becomes
frozen and melts.
Particles are not harmful and naturally occur
in water supplies.
Troubleshooting