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Troubleshooting
Ice and water system (all models)
Problem Possible causes What to do
Ice maker is
not producing
enough ice or ice is
malformed.
Ice maker has just been
installed or a large amount
of ice has been used.
Wait 24 hours for ice production to begin or
for ice maker to restock after emptied.
Water pressure is too low. Low water pressure can cause valve to leak.
Water pressure must be between 35 to 100
pounds per square inch to function properly.
A minimum pressure of 35 pounds per
square inch is recommended for refrigerators
with water filters.
Water filter (if fitted)
is clogged or needs to
be changed.
Change water filter (see page 29).
Ice forms in inlet
tube to ice maker.
Water pressure is too low. Water pressure must be between 35 to 100
pounds per square inch to function properly.
A minimum pressure of 35 pounds per
square inch is recommended for refrigerators
with water filters.
Saddle valve not open
completely.
Open saddle valve completely.
Freezer temperature is
too warm.
See pages 11 or 16 to adjust controls. Freezer
temperature should be around -18˚C.
Refrigerator is
leaking water.
Plastic tubing was used to
complete water connection.
It is recommended copper tubing is used
for installation. Plastic is less durable and
can cause leakages. The manufac turer is not
responsible for property damage due to
improper installation or faulty/leaky water
connection.
Improper water valve
was installed.
See ‘Connecting the water supply’, page 9.
Self-piercing and 4.7 mm saddle valves
cause low water pressure and may clog
the line over time. The manufacturer is not
responsible for property damage due to
improper installation or water connection.