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Ice and water system (all models)
Problem Possible causes What to do
Ice maker is not
producing ice.
Ice maker arm is up. Confirm ice maker arm is down.
See ‘Automatic ice maker’, page 26.
Household water supply is
not reaching water valve.
See ‘Connecting the water supply’,
page 9.
Tubing has kinks. Turn off water supply and remove kinks.
If kinks cannot be removed, replace tubing.
Water pressure is too low. Water pressure must be between 35 to 100
pounds per square inch to function properly.
A minimum pressure of 35 pounds per
square inch is recommended for refrigerators
with water filters.
Check freezer temperature. See pages 11 or 16 to adjust controls. Freezer
must be around -18˚C to produce ice.
Ice bin is not installed
properly.
See page 26 to remove and install the ice
storage bin.
Improper water valve was
installed.
See ‘Connecting the water supply’, page 9.
Self-piercing and 4.7 mm saddle valves
cause low water pressure and may clog
the line over time. The manufacturer is not
responsible for property damage due to
improper installation or water connection.
Water filter
indicator light is on
(red).
Water filter (if fitted) needs
to be replaced.
If filter is not available, replace with bypass
cap. See ‘Water filter’, page 29.
Filter indicator sensor
needs to be reset.
See ‘Filter change and reset’, page 29.
Troubleshooting