36
BEFORE YOU CALL
Visit our web site at
www.frigidaire.com
1-800-944-9044 (United States)
1-800-265-8352 (Canada)
CONCERN POTENTIAL CAUSE COMMON SOLUTION
AUTOMATIC ICE MAKER
Ice maker is
not making
any ice.
• Ice maker is turned off.
• Refrigerator is not
connected to water line or
water valve is not open.
• The water supply line is
kinked.
• Thewaterlterisnot
seated properly.
• Thewaterltermaybe
clogged with foreign
material.
• Freezer ice maker wire
signal arm is being
held up by an item not
allowing it to go in the on
or down position.
• Turn on ice maker. For the fresh food ice maker,
press and hold the “Ice Off” button for three
seconds until the indicator light is off. For the
freezer ice maker, lower the wire signal arm.
• Connect the unit to the household water
supply and ensure the water valve is open.
• Ensure that the supply line does not kink
when the refrigerator is pushed into place
against the wall.
• Removeandre-installthewaterlter.Besure
topushthelterrmlysothatyouhearitlock
solidly into position.
• If water dispenses slowly or not at all, or if
thelterissixmonthsoldorolder,itshould
be replaced.
• Move any item or frozen ice cubes that may
block the signal arm from being in the on or
down position. See Automatic Ice Maker-
Freezer section in manual.
Ice maker is
not making
enough ice.
• Ice maker is producing
less ice than you expect.
• Thewaterltermaybe
clogged with foreign
material.
• The water supply line is
kinked.
• Saddle valve on cold
water pipe is clogged
or restricted by foreign
material.
• Heavytrafc,opening
or closing of the doors
excessively.
• Freezer control is set too
warm (freezer ice maker).
• The fresh food and freezer ice makers will each
produce approximately 2.5 pounds of ice every
24 hours depending on usage conditions.
• If water dispenses slower than normal, or if
thelterissixmonthsoldorolder,itshould
be replaced.
• Ensure that the supply line does not kink
when the refrigerator is pushed into place
against the wall.
• Turn off household water line valve. Remove
valve. Ensure that valve is not a self-piercing
saddle valve. Clean valve. Replace valve if
necessary.
• Press Fast Freeze to temporarily increase ice
production rate.
• Set freezer control to colder setting to improve
performance of the ice maker (freezer ice maker).
Allow 24 hours for temperature to stabilize.
Freezer ice
maker will
not stop
making
ice (select
models).
• Ice maker wire signal arm
is being held down by a
package in the freezer
that has fallen against ice
maker.
• Move any item or frozen ice cubes that may
block the signal arm from being in the off or
upward position. See Automatic Ice Maker-
Freezer section in manual.