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BEFORE YOU CALL
Freezer does not run.
Freezer runs too
much or too long.
Interior freezer
temperature is too
cold.
Interior freezer
temperature is too
warm.
“LO” is displayed on
control.
“E7”, “E8”, “E9” is
displayed on control.
“Sb” is displayed on
control.
* Freezer is plugged into a circuit
that has a ground fault interrupt.
* Temperature control set to “OFF”.
* Freezer may not be plugged in, or
plug may be loose.
* House fuse blown or tripped
circuit breaker.
* Power outage.
* Room or outside weather is hot.
* Freezer has recently been
disconnected for a period of time.
* Large amount of warm or hot
food have been stored recently.
* Door is opened too frequently or
kept open too long.
* Door may be slightly open.
* Temperature control is set too low.
* Freezer gaskets are dirty, worn,
cracked or poorly fi tted.
* Temperature control is set too low.
* Temperature control is set too
warm.
* Door is opened too frequently or
kept open too long.
* Door may be slightly open.
* Large amount of warm or hot food
have been stored recently.
* Freezer has recently been
disconnected for a period of time.
* Control has been locked.
* The control has registered an error
code.
* The control is in Sabbath Mode.
* Use another circuit. If you are unsure about the outlet, have it
checked by a certifi ed technician.
* See “SETTING THE TEMPERATURE CONTROL” section.
* Ensure plug is tightly pushed into outlet.
* Check/replace fuse with a 15 amp time delay fuse. Reset circuit
breaker.
* Check house lights. Call local Electric Company.
* It’s normal for the Freezer to work harder under these
conditions.
* It takes 24 hours for the Freezer to cool down completely.
* Warm food will cause Freezer to run more until the desired
temperature is reached.
* Warm air entering the Freezer causes it to run more. Open
the door less often.
* See “DOOR PROBLEMS”.
* Set control to a warmer setting. Allow several hours for the
temperature to stabilize.
* Clean Freezer gaskets (See Care and Cleaning Chart)
Worn, cracked or poorly fi tting gaskets should be replaced.
* Set control to a warmer setting. Allow several hours for the
temperature to stabilize.
* Set control to a colder setting. Allow several hours for the
temperature to stabilize.
* Warm air entering the freezer causes it to run more. Open the
door less often.
* See “DOOR PROBLEMS”.
* Wait until the freezer has had a chance to reach its selected
temperature.
* Freezer requires 24 hours to cool down completely.
* Press the CONTROL LOCK key for three seconds to unlock.
* For toll-free telephone support in the U.S. and Canada:
1-800-374-4432
* Pressing the CONTROL LOCK and TEMP MODE keys to exit
Sabbath Mode.
Before calling for service, review this list. It may save you time and expense. This list includes common occurrences
that are not the result of defective workmanship or materials in this freezer.
TROUBLESHOOTING GUIDE
Problem Cause Correction
Freezer Operation