Filter
Top Products
5-1
ELECTRIC COOKER MODELS 17EC, 17ECS, ESW AND EWBS
CHAPTER 5: OPERATOR TROUBLESHOOTING
5.1 Introduction
This chapter provides an easy reference guide to the more common problems that may occur during
the operation of this equipment. The troubleshooting guides in this chapter are intended to help you
correct, or at least accurately diagnose, problems with the equipment. Although the chapter covers
the most common problems reported, you may very well encounter a problem not covered. In such
instances, the Frymaster Technical Service Department will make every effort to help you identify
and resolve the problem.
When troubleshooting a problem, always use a process of elimination starting with the simplest
solution and working through to the most complex. Never overlook the obvious. Anyone can forget
to plug a cord into a receptacle or open the valve on the water supply line. Don’t assume that you
are exempt from such occurrences. Most importantly, try to establish a clear idea of why a problem
has occurred. Part of your corrective action involves taking steps to ensure that it doesn’t happen
again. Keep in mind that failure of a small component may often be indicative of potential failure or
incorrect functioning of a more important component or system.
Some of the troubleshooting actions recommended in this chapter involve removing suspect
controllers and substituting controllers that are known to be good, if they are available. Whenever
this is indicated, refer to Section 5.3. Refer to Section 5.4 for instructions on replacing fuses in
17EC and 17ECS models.
If the troubleshooting and corrective actions in this chapter do not solve the problem, the problem is
probably beyond the scope of most operators to solve and you should call your FASC for assistance.
If you have doubts as to the proper action to take, do not hesitate to call the Frymaster Technical
Service Department or your local Frymaster Factory Authorized Service Center for assistance.
Before calling a servicer or the Frymaster HOTLINE (1-800-551-8633):
• Verify that electrical cords are plugged in and that circuit breakers are on.
• Verify that water supply valves are open and that drain valves are fully closed.
DANGER
Hot water can cause severe burns. Never attempt to move a cooker containing hot
water or to transfer hot water from one container to another.
DANGER
Use extreme care when performing electrical circuit tests. Live circuits will be
exposed.
WARNING
Inspection, testing, and repair of electrical components should be performed only by
qualified service personnel. The equipment should be unplugged when servicing,
except when electrical tests are required.